Features:

Web Based Case System provides a complete automated environment to manage organization work flow and to assist case managers in managing any kind of assignment.

All account details, financials, documents, and a complete history of events, are managed within the system. In addition users can use various tools such as letter system for generating pre-defined letters which can then be sent directly from the system.

Users/clients can access the system anytime, anywhere and get real-time information. They can place new cases, add notes, view collection activity, transactions history, status of accounts, ask questions and much more.

Each Case contains Various sections which gives the organization complete record of a file. Sections such as case details, subjects, address, financials, steps, actions, status history, notes, attachments, transactions and communication with client.

Here are some of the main features:

 

·          Automated case tracking from case opened to case closed

·          Complete history of case steps, actions and events

·          Predefined letter templates for immediate communication

·          Complete record of all communication

·          Keeps track of contacts, phone numbers, emails and addresses

·          Easy to use web interface give you access from anywhere, anytime.

·          Complete financial tracking in multiple currencies

·          Ability to tailor your company’s processes

·          Ability to attach notes and documents

·          Remote client access 24/7

·          Sub case definition for easy case management

·          Real time reporting